Privacy Policy

Gigi's Cupcakes USA, Inc. respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy describes the types of information Gigi's Cupcakes USA, Inc. (“Gigi's” or “We”) may collect from you or that you may provide through use of, our applications, and other online services that link to this Privacy Policy (collectively our “Sites”). It describes our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy applies to information we collect:

• On this Website;

• In email, text, and other electronic messages between you and this Website;

• Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website; and

• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Privacy Policy.

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by Gigi's or any third party (including our affiliates);

• Our franchisees through websites they operate; or

• Any third party (including our affiliates), including through any application or content
(including advertising) that may link to or be accessible from our Sites.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your
choice is not to use our Sites. By accessing or using our Sites, you agree to this Privacy Policy.
Your continued use of our Sites after we make changes is deemed acceptance of those changes.

Children Under the Age of 13

We do not knowingly or intentionally collect personal information from children under 13. If you are under 13, do not use or provide any information on our Sites, register as a user, make any purchases through our Sites, use any of the interactive or public comment features of our Sites, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at

Information We Collect About You and How We Collect It

We collect information from and about users of our Sites, including information:

• By which you may be personally identified, such as name, address, e-mail address,
telephone number, social media name, birthday, or any other identifier by which you may be contacted online or offline (“personal information”).

We collect this information:

• Directly from you when you provide it to us.

Information You Provide to Us

The information we collect on or through our Sites may include:

• Information that you provide by filling in forms on our Sites. This includes information
provided at the time of registering to use our Sites, posting material, or requesting further services. We may also ask you for information when you enter a sweepstakes, contest, or promotion sponsored by us, when you participate in a survey, or when you report a problem with our Sites.

• Records and copies of your correspondence (including email address), if you contact us.

• Your responses to surveys that we might ask you to complete for research purposes.

• Your search queries on the Sites.

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of our Sites or transmitted to other users of our Sites or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other users of our Sites with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Sites, we may use automatic data collection
technologies. The information we collect automatically does not include personal information.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your
computer or device. You may refuse to accept browser cookies by activating the
appropriate setting on your browser. However, if you select this setting you may be
unable to access certain parts of our Sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Sites.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Sites are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Sites. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest based(behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you
have any questions about an advertisement or other targeted content, you should contact the
responsible provider directly.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Sites and content to you.

• To provide you with information, products, or services that you request from us, or to respond to requests or comments from you.

• To fulfill any purpose for which you provide it.

• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

• To notify you about changes to our Sites or any products or services we offer or provide though it.

• To allow you to participate in interactive features on our Sites, including online ordering,
sweepstakes, contests, surveys, employment applications, comment forms, or any other
online or mobile interactive activities.

• In any other way we may describe when you provide the information.

• For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or that you provide as described in this
Privacy Policy:
• To our affiliates.

• To contractors, service providers, and other third parties we use to support our
business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

• To a buyer or other successor in the event of a merger or other sale or transfer in which personal information held by Gigi's about users of our Sites is among the assets transferred.

• To fulfill the purpose for which you provide it.

• For any other purpose disclosed by us when you provide the information.

• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any
government or regulatory request.

• To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.

• If we believe disclosure is necessary or appropriate to protect the rights, property, or
safety of TJI, our customers, or others.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Cookies. You can set your browser to refuse all or some browser cookies, or to alert you
when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Sites may then be inaccessible or not function properly.

Promotional Offers from Gigi's. If you do not wish to have your contact information
used by Gigi's to promote our own products or services through our Sites, you can opt-out in the App by adjusting your user preferences in your account profile by checking or
unchecking the relevant boxes. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

Accessing, Correcting, or Deleting Your Information

You can review and change your personal information by logging into the App and visiting your
account profile page. You may also send us an email at to request access to, correct, or delete any personal information that you have provided to us.

We may not accommodate a request to change information if we believe the change would
violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from our Sites, copies of your User Contributions may
remain viewable in cached and archived pages or might have been copied or stored by other
users of our Sites. Proper access and use of information provided on our Sites, including User Contributions, is governed by our Terms of Use.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page. The date the
Privacy Policy was last revised is identified at the bottom of the page. You are responsible for
periodically visiting this page to check for any changes.

Gigi's Cupcakes USA INC.
1620 Central Ave Suite 202 | CHEYENNE, WY 82001
© 2022 Gigi's Cupcakes USA, Inc.
Last modified: June 2022

Terms and Conditions

By registering for and participating in the Gigi’s Cupcakes USA Rewards program you acknowledge and agree to be bound by these terms and conditions ("Terms"). You may not participate in the Gigi’s Cupcakes USA Rewards program unless you understand and agree to these Terms.

These Terms apply to your participation in the Gigi’s Cupcakes USA Rewards promotional program ("Gigi’s Rewards") which is operated by Gigi’s Cupcakes USA, Inc. ("Gigi’s Cupcakes") in the United States of America. These Terms do not alter the terms or conditions of any other agreement you may have with Gigi’s Cupcakes USA for products, services, or other programs.
Gigi’s Rewards is a loyalty program designed to thank guests for patronizing our business. Members of Gigi’s Rewards can (1) earn and accumulate points ("Points") by making qualified purchases at qualifying Gigi’s Cupcakes USA locations that can be redeemed for certain menu items.  A "visit" is a qualified purchase of eligible menu items during an in-person or online order through Gigi’s Cupcakes USA website or Gigi’s Cupcakes App. Rewards may excluded if ordered through a third-party website. 

Program Changes

Gigi’s Cupcakes USA reserves the right to change these Terms or to eliminate Gigi’s Rewards at any time and in its sole discretion. Any changes or modifications will be effective immediately upon either (1) posting the revisions to and/or (2) notice to you via email to the email address you provide when registering for the program.


To participate in Gigi’s Rewards, you must be a resident of the United States and 18 years old or the age of majority in your state of residence. Gigi’s Rewards is not targeted towards or intended for use by minors.


Please read the Gigi’s Cupcakes USA Privacy Policy at which is incorporated into these Terms, to understand how Gigi’s Cupcakes USA collects, uses, and discloses information about guests, including through Gigi’s Rewards, and how to update or change your personal information and how we communicate with you.


There are three (3) ways to register 1) Through the Gigi’s Cupcakes USA Website – to register , go to and complete the online registration form. 2) Gigi’s Cupcakes App – to register download the Gigi’s Cupcakes App (links to iOS and Android) 3) In-bakery upon checkout – to sign up, provide the guest service person with your first & last name, phone number, and email address.

You may register for and use only one Gigi’s Rewards account. No membership card is required. You can reset your account password by following the instructions on the login page. If at any time you believe the Points showing in your account is inaccurate, please email us at


After you register, you will earn Points for qualified purchases (see list below). You cannot earn Points for purchases made or orders placed prior to registration. Points will be credited to your account ("Point Bank") up to 24 hours after your eligible purchase. You will earn Points for both in-bakery and online orders ( and Gigi’s Cupcakes USA App), and Rewards may only be redeemed through in-bakery, Gigi’s Cupcakes USA or Gigi’s Cupcakes USA App. Printed copy of your receipt or online order number required. Purchases made with complimentary codes, donation codes, and discount codes or through a third-party website may not be eligible for Points. Each eligible menu item purchase earns you 1 point for every dollar ($1) you spend. For currently eligible menu items and corresponding Points, see below:

Current rewards:

~Free Cupcake.       75 pts

~Free Cheesecake 100 pts

~4 pack Minis.         150 pts

~4 pack Full size      200 pts

~Dozen minis           250pts

~6 pack Full size.     300 pts

~Dozen Full size.      600pts

Eligible Items:

Full Size Cupcakes

Mini Cupcakes



Ice Cream




Pup cakes


Retail Items

Non-Eligible Items:

Gift Cards



After you register, you will earn Visits for qualified purchases (must spend a minimum of $1 to count as a visit). You cannot earn Visits for purchases made or orders placed prior to registration. Visits will be credited to your account ("Gigi’s Rewards") up to 24 hours after your eligible purchase. Additionally, visits must be a minimum of four (4) hours apart on a given day to receive credit for each visit. Any visit less than four (4) hours after the first visit in the same day will not count towards another visit, but you will still earn points for every dollar you spend.

Other Ways to Earn Points:

Refer A Friend

When you refer a friend to the Gigi’s Rewards program, you will be eligible for ten (10) Points. To refer a friend, log in to your Gigi’s Cupcakes App go to the “More” then "Invite Friends" followed by "Invite".  To receive referral Points, your friend must (1) register for Gigi’s Cupcakes USA Rewards by following the link provided in your referring email, (2) visit a Gigi’s Cupcakes USA bakery, and (3) make a purchase of $1.00 or more. Your referral Points will be credited to your Point Bank 24 hours after your friend makes the qualified purchase. You will not earn Points for referring friends who are already registered for Gigi’s Rewards or who have already been referred by other Gigi’s Rewards members.

Points Accrual, Reward Expiration, and Exclusions

Points will be credited to your Gigi’s Rewards account approximately 24 hours after your Points-eligible purchase for purchases other than pre-orders and onsite private events. For pre-orders and onsite private events, points will be credited to your Rewards account approximately 7 days after an order is fulfilled. Accordingly, if you make a purchase eligible for Points on one day, you will not be able to use those Points until at least the following day or, in the case of pre-orders, the following week. Neither Points nor Rewards may be combined with other offers or promotions. Menu items eligible for Reward redemption may change from time to time. For menu items currently eligible for Reward redemption, see Terms & Conditions. Gift cards purchases are excluded from the program and are not eligible for Reward redemption. Once you redeem your Reward, your Rewards will reset, and that Reward will no longer appear in your Rewards. Purchases made prior to your registration for Gigi’s Rewards will not be eligible for Points or Rewards. Although you can earn Points from qualified online orders, you may only redeem Rewards in person at Gigi’s Cupcakes USA bakery or through Gigi’s Cupcakes App. Rewards may not be redeemed at special events or non-traditional bakeries. To redeem your reward in-bakery, scan your Gigi’s App at the POS or provide your number to your cashier when placing your order. To redeem your reward Gigi’s Cupcakes App, select the reward you want to use at checkout.

Emails from Gigi’s Cupcakes USA

Gigi’s Cupcakes USA may from time to time send you emails related to the Gigi’s Rewards program and other Gigi’s Cupcakes USA promotions. By registering for the Gigi’s Rewards program, you agree to receive such email.


There are no membership fees associated with Gigi’s Rewards. Points, Rewards, and other perks earned and accumulated in connection with the program are promotional and have no cash value. Your Gigi’s Rewards account is personal to you and may not be sold, transferred, or assigned to, or shared with, family, friends, or others. Gigi’s Cupcakes USA has the right to make the final determination of the Points, Rewards and other perks earned by you in its sole discretion. You may have only one Gigi’s Rewards account. Gigi’s Cupcakes USA reserves the right to terminate your account and/or your participation in Gigi’s Rewards if Gigi’s Cupcakes USA determines in its sole discretion that you have violated these Terms, you have more than one account, or that the use of your account is unauthorized, deceptive, fraudulent, or otherwise unlawful. Gigi’s Cupcakes USA may, in its sole discretion, suspend, cancel, or combine accounts that appear to be duplicative. Gigi’s Cupcakes USA also reserves the right to deactivate and make ineligible for the Gigi’s Rewards program any account that has been inactive for two consecutive years. Inactive is defined as no Points earned or visits. The Gigi’s Rewards program is governed by the laws of the State of California. AS A CONDITION OF PARTICIPATING IN THE PROGRAM, YOU AGREE THAT ANY AND ALL DISPUTES WHICH CANNOT BE RESOLVED BETWEEN THE PARTIES, AND CAUSES OF ACTION ARISING OUT OF OR IN CONNECTION WITH THIS PROGRAM, WILL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION, EXCLUSIVELY BEFORE A COURT LOCATED IN LOS ANGELES COUNTY, CALIFORNIA HAVING JURISDICTION. FURTHER, IN ANY SUCH DISPUTE, UNDER NO CIRCUMSTANCES WILL YOU BE PERMITTED TO OBTAIN AWARDS FOR, AND HEREBY WAIVE ALL RIGHTS TO CLAIM, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING ATTORNEYS' FEES, OTHER THAN YOUR ACTUAL OUT-OF-POCKET EXPENSES (E.G. COSTS ASSOCIATED WITH PARTICIPATING), AND YOU FURTHER WAIVE ALL RIGHTS TO HAVE DAMAGES MULTIPLIED OR INCREASED.